Private Driver VTC 83 is a transport service, individual business, whose headquarters is in Sollies-Toucas, registered in the Commercial Register and Toulon Companies under number 817 968 662. The Company provides a transfer service by private vehicle with driver operated exclusively by reservation, immediately or in advance ..
These Terms constitute the contract by which the company offers and ensures the service and apply to orders placed by the customer vehicles from the company by phone, Internet via https://www.private-driver-83-vtc-toulon.fr
1.0 PURPOSE OF THE SERVICE
The company provides a transport service and makes available to its customers passenger vehicles with driver. It is registered in the register of passenger car operators with driver under number EVTC08160474 and subject to the provisions of Articles L 231-1 to L231-4 of the Tourism Code and Decree No. 85-891 of 16 August 1985>
2.0 RESERVING A VEHICLE
The customer is informed about all the vehicles offered. For the moment, the company is unfortunately not able to offer contact with specific vehicles adapted to people with reduced mobility.
The service is open 24 hours a day, and can only be booked in advance.
2.1 PRIOR CONDITIONS
The reservation of race via the site is subject to the prior acceptance by the customer of these General Conditions.
2.2 STEPS OF RESERVATION
To reserve, the customer connects to the site by entering his reservation. It informs the different fields relating to the desired route (place of departure, possibly a place of destination, type of car). In the absence of information from the place of departure, the ordering process can not succeed. In the case of a seizure of a place of destination, the company proposes a price for the requested journey. The customer is free to accept or not the offer proposed by the company; If it accepts it, it must first have ensured that all the information displayed is in accordance with the desired path.
If you do not enter a destination, the reservation will not be successful.
The company transmits the elements of the Order to the driver responsible for the daily journey.
2.3 RESERVATION IN ADVANCE
The customer can reserve a vehicle with the company before the date and time of departure of the race in question. The deadline can be from 1 month maximum to at least 60 minutes before the scheduled time of departure.
The customer shall indicate the date, time and place of departure, any intermediate steps and the final arrival point, any other particularities of the race (additional indication for the venue, etc.) and Than the full name of the passenger.
Depending on the number of orders already booked at the chosen date and time, the company reserves the right to refuse additional orders in advance.
The Company registers the order and takes into account the search of the vehicle without making an immediate reservation of a vehicle at the time of the order. A confirmation SMS will be sent to you to confirm the reservation. The vehicle search is immediate, depending on the place of departure, and traffic conditions.
2.4 RESERVATION TO THE DEPARTURE OF AN AIRPORT
When booking, the customer must specify the airport, the date of the race, and the flight number.
The estimated time of landing and the arrival terminal, which may be modified by the flight conditions and the airport authority, may be entered but are not contractual.
The company can not be held liable in case of erroneous information indicated by the Customer (incomplete flight number, date error) or in case of incorrect information concerning the reference flight for the race, transmitted by the Service Info of the airport concerned.
2.5 BOOKING BY TELEPHONE
The telephone ordering service is made 24 hours a day, 7 days a week, by means of a call to a "non-surcharged" number (cost of a local call from a fixed telephone).
2.6 RESERVATION BY THE WEB SITE
The customer can place an order online, via the website https://www.private-driver-83-vtc-toulon.fr/
The online reservation redirects as soon as validation to a secured site Paypal or Payplug. No additional charges shall be levied by the company on the price of the race, apart from any extra cost due to the passenger's waiting time by the driver at the point of departure.
2.7 CLIENT'S OBLIGATION
After validation of the reservation, the client must arrive at the agreed place on the day and the scheduled time.
The customer will receive an email and / or a confirmation sms.
In the event of a waiting period for the driver, a waiting fee, the amount of which is determined in section 5, shall be automatically invoiced to him for more than 30 minutes.
In case of non-presentation of the Client, the Driver is deemed free to leave after a waiting period of 30 minutes.
The customer agrees to behave aboard the vehicle as a good father.
In the event of a degradation of the equipment or vehicle attributable to the Customer, the Company will recharge the vehicle or the equipment.
Passengers, adults and children, are required to tie their seat belts. A fine is incurred by persons who are delinquent in the course of a check by the security forces.
For safety reasons, it is prohibited to smoke and transport flammable, explosive, corrosive or toxic substances. Failure to comply with this stipulation is the responsibility of the Customer and the passenger. The Company reserves the right to make any recourse.
Luggage must be placed in the trunk of the vehicle. The luggage remains under the sole responsibility of the Customer. No luggage can be entrusted to the driver. The driver may refuse luggage of excessive weight or dimensions, as well as those which he considers detrimental to the safety of transport.
Any modification of the estimate of the race originally planned and to pay in advance through the site (waiting, parking, additional stop, change of address ...) will incur additional costs which are invoiced to the customer directly with the driver.
2.8 OBLIGATIONS OF THE COMPANY
The service offered by the company consists of a search service of an available vehicle corresponding to the customer's reservation. The company is thus held to a simple obligation of means and implements all its best efforts in order to find a vehicle available for the Customer as soon as possible.
Upon receipt of the Client's request, in case of seizure of the place of destination, the company undertakes to propose an offer indicating the price of the journey.
If the customer accepts the offer, the company agrees to send him a confirmation of the Order by email and / or sms.
3.0 CANCELLATION OF THE RESERVATION
All cancellation conditions are defined in these Terms and Conditions.
If the vehicle has already arrived at the place of departure at the time of the cancellation, the race will be totally due to the company. If the customer has not canceled the order before the arrival of the vehicle, the passenger does not show up at the place of departure where the driver or the company calls the customer on the telephone, the full value of the ordered race is invoiced to the customer.
The customer retains the possibility to cancel the order 3 hours before the actual time of the start of the race. In this case the full amount of the race will be refunded. But in the contrary case he is liable to owe the entire amount of the race to the company.
4.0 CONFIDENTIALITY-PROTECTION OF PERSONAL DATA
These General Conditions are subject to the provisions of the law n ° 78-17 of 6 January 1978 relating to data processing, files and freedoms.
The customer has the right to access, rectify and delete personal data concerning him / her on simple request addressed to the company.
The company informs the customer about the use that is made of the personal data collected in connection with the use of the site
The company may communicate to third parties the contact details of the customer for the use of the site and in particular the driver. The Client has of course the right to object to the transfer to third parties for the purpose of commercial prospecting of the nominative information held on his person (by any means and in particular simple mail sent to the company).
The customer accepts that the company reserves the possibility to record and keep, for the purpose of proof, all the information relating to the connections carried out, such as the data relating to the journeys carried out and the personal details of the Client.
5.0 WAITING EXPENSES
The waiting fee is 0,45 € and 0,90 € TTC per minute depending on the vehicle range and will have to be paid extra to the driver.
The payment can be made directly on the site by means of the secured site Paypal or Payplug, or directly with the driver by a terminal of bank cards, or cash.
7.0 ISSUE OF INVOICE
Once the reservation has been paid online, or by telephone directly from the central office, the company sends an invoice directly to the customer via e-mail to the e-mail address he / she communicated at the time of booking.
8.0 EXECUTION OF THE TRANSIT
8.1 SCOPE OF TRANSFER
The transfer begins at the client's climb in the driver's vehicle and ends at the customer's descent of the same vehicle.
8.2 CUSTOMER CARE
The driver may refuse to take charge of the client. If such a refusal results from the customer's behavior (drunkenness, presence of an animal exceeding 8 kg and not placed in a cage, danger to the safety of the driver and the vehicle, etc.) or incorrect information Transmitted by the customer.
9.0 QUALITY COMMITMENT
9.1 COMPLIANCE WITH REGULATIONS
The company undertakes to ensure that drivers and vehicles comply with the regulations in force concerning the operation of passenger vehicles with drivers.
The company is guaranteed by a notoriously solvent insurance company which covers the risks related to its activity in accordance with the legislation in force.
Passengers are considered as third parties vis-à-vis the driver and are covered for the full amount of physical, material and immaterial damages they may suffer as a result of a traffic accident and for unlimited personal injuries , From the ascent in the Vehicle to the descent, with the exception of damage caused by their fault.
The customer may send a complaint by registered letter with acknowledgment of receipt (LRAR) to the company at the following address: firstname.lastname@example.org
Any claim relating to an incident occurring during the race will be transmitted to the Driver, whose company undertakes to transmit the exact coordinates at the request of the Customer.
10.1: APPLICABLE LAW AND COMPETENT JURISDICTIONS
These General Terms and Conditions are subject to French law.
Disputes between traders will be submitted exclusively to the Commercial Court of Toulon.